Mark Forsyth, CEO, BigEars
Mark Forsyth is a leader in the field of speech science and the CEO of
BigEars, Ltd., a New Zealand-based automated telephone survey company that recently joined with online voice-over-IP phone company
Skye to offer automated online phone survey services on a global basis.
Using the new Skype video calling function, Etopia Media's
Entertainment Technology World spoke this afternoon with Dr. Forsyth in his Wellington, New Zealand, office from Los Angeles, California, about the automated online telephone survey services offered by BigEars.
You can watch and listen to that conversation by clicking
here or by clicking on the image below:
(click on photo below to activate video clip; click on edge of player as if trying to re-size the box to expand the video)
Mark Forsyth, CEO, BigEars
Due to network inadequacies, a certain small percentage of the audio in this recorded interview is unintelligible, including a crucial bit towards the start in which Dr. Forsyth answers the question, "What is BigEars?" In order to remedy this deficiency, here, from the BigEars home page, is a short list of facts about what BigEars is:
* BigEars is a unique market research and survey service.
* Automated interviews containing both quantitative and qualitative questions are conducted with respondents over the phone.
* Surveys are created, and results viewed, via a comprehensive web interface in real time.
* Applications include customer satisfaction, polling, consultation, and recruitment interviews.
* BigEars is completely hosted via the web.
* All you need is a web browser.
To learn more about BigEars, and/or to become a user of its automated online and traditional phone survey services, click
here.
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